General Information:

Where are you located?

  • We are a Canadian Company based in Toronto, Ontario with US offices in Orlando, Florida.

What methods of payment do you accept?

  • We accept payments using all major credit cards and PayPal.

How do I edit my account information?

  • You can edit your shipping and billing address, along with other account details by logging into your My Accounts page

Ordering Information:

Is my order subject to tax?

  • In Canada Blender Boyz cocktail mixes attract HST. Currently, our other products do not.

How do I know that my order has been received?

  • You will receive an email notification once your order has been submitted.

When will I be charged for my order?

  • Your chosen method of payment will be charged when you place your order

How do I view the status of my order?

  • You can review your order status logging into your My Accounts page

Can I make changes to an order that has already been placed?

  • Blender Boyz will do their best to accommodate changes to an order if a request is received in a timely manner. Please call us or email us using the details on our Contact page

Do I need a Blender Boyz account to place an order?

  • Yes, you do need an account to place an order. This will allow you to review the status of an order, and view past order history, too!

Where can I find my order history?

  • You can find your order history by logging into your My Accounts page

Returns Information

What is your return policy?

  • Return unopened product in its original packaging for refund within 10 days.

How do I make a return request?

Privacy and Security Information

What security measures do you put in place to protect my identity and financial information?

  • Our website is secure. You can double-check by making sure that the url starts with ‘https’
  • Note that we will not share or sell your account information or email address with 3rd parties.

Will I receive junk email from you after I place an order?

  • No, we respect your privacy, and we keep your information private.

I do not wish to give my credit card information online, are there alternatives?

  • If you do not want to submit your credit card online, then consider paying with PayPal.